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Return and Exchange Policy

Thank you for shopping at www.relevebrands.com

If, for any reason, you are not completely satisfied with a purchase, we invite You to review our Policy. 

 

The following terms are applicable for any products that you purchased with us.

Interpretation and Definitions

Interpretaion

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Business Company

referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Releve Located at 13531 Will Clayton Pkwy, Ste 300 #1040,  Humble, TX  77396, USA.

Goods

refer to the items offered for sale on the Service.

Orders

mean a request by You to purchase Goods from Us.

Service

refers to the Website.

Website

refers to My Site, accessible from www.relevebrands.com

You

refers to My Site, accessible from www.relevebrands.com

General Return Policy

Product that are bought from the Physical Stores can be returned. All Items are eligible for return and would be processed if conditions are met.

You are always required to ship back the items by following the shipping instruction:

Please ship all return items to [Address] once return request has been confirmed.

Refund Policy

In order to be eligible for a refund, you have to return the product within 30 days of your purchase. If the product is damaged in any way, or you have initiated the return after 30 days have passed, you will not be eligible for a refund.

In order for the product to be eligible for a Refund, make sure these conditions are met:

  • Product must have the receipt or proof of purchase

 

After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase. If the payment was made thru bank the following information are needed to be provided:

Full name and IBAN number

How to Initiate a Return

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Contact Form URL: www.relevebrands.com/contact

 

You will be updated for their Return Status through their EMAIL, provided that contact information is recorded to us.

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